Terms of Service for Nao Goods & Services LLC

Effective Date: 11/12/2024

Welcome to Nao Goods & Services LLC By using our website, services, or making a purchase from our store, you agree to comply with and be bound by these Terms of Service ("Terms"). Please read them carefully before placing an order or using our services. If you do not agree with these Terms, please refrain from using our website and services.

1. Acceptance of Terms

By accessing or using Nao Goods and Services LLC website and services, you agree to abide by these Terms, along with our Privacy Policy and any other policies or guidelines referenced herein. These Terms apply to all visitors, users, and customers (collectively, "you" or "Customer").

2. Account Registration

To make purchases on our site, you may be required to create an account. When creating an account, you agree to provide accurate, current, and complete information and to update your details when necessary. You are responsible for maintaining the confidentiality of your account credentials, and you are also responsible for any activities that occur under your account.

3. Products and Services

Product Availability: We make every effort to ensure our products are available and accurately represented on our website. However, product availability is subject to change, and we cannot guarantee that a product will always be in stock.

Product Descriptions: We aim to provide accurate product descriptions, including pricing, features, and specifications. However, we do not guarantee that all product descriptions, images, or pricing are free from error. We reserve the right to correct any inaccuracies at any time without prior notice.

4. Order Processing and Fulfillment

Order Confirmation: Once you place an order, you will receive an order confirmation email. This email confirms that we’ve received your order but does not guarantee that the order will be fulfilled.

Order Processing Time: Orders are processed and shipped within 6-10 business days, depends on the prodcut excluding weekends and holidays. This includes time for order fulfillment, packaging, and shipping.

Shipping: Shipping charges will be calculated at checkout based on the delivery address and shipping method selected. You will be provided with tracking information once your order has shipped.

Shipping Delays: We are not responsible for shipping delays caused by weather, carrier issues, customs delays, or any other external factors.

5. Pricing and Payment

Prices: All prices on our website are in US Dollar currency and are subject to change without notice. Prices will be confirmed at checkout.

Taxes: Applicable taxes will be added to the order total during checkout, based on the shipping destination.

Payment Methods: We accept payment via [list accepted payment methods: credit cards,. By submitting your payment information, you confirm that you are authorized to use the provided payment method.

Order Authorization: Payment is processed at the time of order submission, and your order will not be fulfilled until payment is successfully processed.

6. Cancellations and Modifications

Once an order has been placed and payment is processed, cancellations and changes cannot be guaranteed. If you need to modify or cancel your order, please contact us as soon as possible, and we will make every effort to accommodate your request before the order enters the fulfillment process.

7. Returns, Exchanges, and Refunds

Returns Policy: Due to the nature of our products, returns and exchanges are accepted only if the product is defective, damaged, or incorrect. If you receive an incorrect or damaged item, please contact us within 24 hours of delivery to arrange for a return or exchange and provide photo of the damage product

Non-returnable Items: Since our products are print to ourder they are not eligible for return or exchange unless defective or damaged.

Refunds: If your return is approved, a refund will be processed to the original payment method. Refunds may take [5-10] business days to process, depending on your payment provider.

8. Intellectual Property

Ownership of Content: All content on our website, including text, images, logos, graphics, videos, and other materials, is the property of Nao Goods & Services LLC or its licensors and is protected by intellectual property laws. You agree not to copy, modify, distribute, or otherwise use any of this content without our permission.

User-Generated Content: By submitting content (such as reviews, photos, or designs) to our website, you grant Nao Goods & Services LLC a non-exclusive, royalty-free, worldwide license to use, reproduce, and distribute that content in connection with our business.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our collection and use of your personal data are governed by our [Privacy Policy], which can be found [here]. By using our website, you consent to our collection and use of personal information as described in the Privacy Policy.

10. Prohibited Conduct

You agree not to:

Use our website or services for unlawful purposes, including fraud, hacking, or any activities that violate the rights of others.

Submit false or misleading information during the checkout process.

Engage in conduct that disrupts, harms, or interferes with our website, services, or customers.

Violate any local, state, or international laws in connection with your use of our website.

11. Limitation of Liability

No Warranty: Our website and products are provided "as is" and "as available," without warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.

Limitation of Liability: To the fullest extent permitted by law, Nao Goods & Services LLC is not responsible for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services. Our liability is limited to the amount paid by you for the product in question.

12. Indemnification

You agree to indemnify and hold harmless Nao Goods & Services LLC, its affiliates, employees, agents, and partners from any claims, losses, damages, liabilities, or expenses (including reasonable attorney fees) arising out of your use of our website, your violation of these Terms, or your infringement of any third-party rights.

13. Changes to the Terms of Service

We reserve the right to update, modify, or change these Terms at any time. Any changes will be effective immediately upon posting on this page, and we will update the "Effective Date" at the top of this page. By continuing to use our website after changes are made, you accept the updated Terms.

14. Governing Law

These Terms are governed by the laws of Nao Goods & Services LLC Jurisdiction, without regard to its conflict of law principles. Any disputes arising under these Terms will be resolved in the courts located in [Your Jurisdiction].

15. Contact Us

If you have any questions or concerns about these Terms, please contact us:

Nao Goods & Services LLC
Email: admin@naogoods.net
Phone: 213-929-3268
Website: www.naogoods.net

By using our website and making a purchase, you acknowledge that you have read, understood, and agree to these Terms of Service.